Close

User Tag List

Results 1 to 8 of 8
  1. #1
    Junior Member Phil189's Avatar
    Join Date
    Feb 2013
    Location
    Montréal
    Posts
    7
    Mentioned
    2 Post(s)
    Tagged
    0 Thread(s)

    Angry Norton Mobile (2013) Paid Version / GN2 Android 4.1.2 Super High Resource Usage

    Good day everyone,

    Over the last few weeks, something has been drawing battery usage to a great degree. After much testing, deleting some apps, and disabling others, it came down to Norton as the true battery hog. This is the paid version included through the Norton 360 multi device 2013 software package. Even still for Android one must download it via Google and then through Norton sign-on it picks up the proper key for a full unlock and usage.



    • The Norton Activity Log showed almost constant activities, 13:03, 13:14, 13:20, 13:49, and 13:58 doing Malware searches. Each day would generate several (3-4) pages of activity logs or more depending on other activities;
    • Battery usage was between 48% and 68% both figures are way too high for my liking;
    • Updates are (were/will be again) set to manual;
    • Even on very light usage days when the phone was not used, nor Internet accessed or WIFI wasn’t used or to such a small amount. Still the battery life would decrease from 100% to 56% in just 4-5 hours and then by evening down to 20% and near useless with the massive power draw going on.




    This afternoon after scouring the Norton sites, I finally talked to support. Who after twenty minutes of chatting and reviewing much more information than what is given above told me to delete the app, reboot and re-install Norton Mobile.

    Has anyone had a similar situation with an app or more specifically with Norton Mobile the paid version? At the moment, I am recharging and will re-install NM in a while.

    I will add to this post once I've re-installed NM and test the usage. If it fails the test then NM will get a severe tongue lashing through a lousy review or two, lol.

  2. #2
    Administrator Rayhodge02's Avatar
    Join Date
    Oct 2012
    Posts
    6,370
    Mentioned
    20 Post(s)
    Tagged
    1 Thread(s)
    I dont use that app lets see if somebody else chimes in

  3. #3
    Member jeems's Avatar
    Join Date
    Oct 2013
    Posts
    32
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)
    I know Norton products on windows are cpu hogs, so not surprising the mobile app would be too. Never used it though.

  4. #4
    Super Moderator BayouFlyFisher's Avatar
    Join Date
    Nov 2012
    Posts
    661
    Mentioned
    0 Post(s)
    Tagged
    1 Thread(s)
    I'm not sure if I've ever read anything good about any of the anti-virus apps.

  5. #5
    Senior Member camping_guy's Avatar
    Join Date
    Dec 2012
    Posts
    683
    Mentioned
    18 Post(s)
    Tagged
    0 Thread(s)
    I was always told not to put them on a phone cause they cause problems

  6. #6
    Senior Member plumcrazy's Avatar
    Join Date
    Oct 2012
    Location
    NNJ
    Posts
    205
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    didnt even know there was a nortons app for android....i stink LOL
    STOCK AND NAKED

  7. #7
    Junior Member Phil189's Avatar
    Join Date
    Feb 2013
    Location
    Montréal
    Posts
    7
    Mentioned
    2 Post(s)
    Tagged
    0 Thread(s)
    OK the no-brainer Norton battery hog test and investigation is over and to no ones surprise except for Symantec it seems it devours battery life by a whopping 62.5%. Since installation of the newest version of Norton Mobile Security including all updates it has logged 20 scans between the times of 13:38 - 18:05 each a minuet or longer. At the start of the installation (early afternoon) the battery was at 96% battery it is now at 42% since installation. This has been a light usage day for my phone.

    I've sent in a report to Symantec however I am not keeping the app which is really too bad because I like the app with the anti theft app included as a full version freebie. Perhaps the freebie will stay active as it installed as a separate app.

    Surprisingly the app when it was first installed this past Spring worked perfectly, no issues at all.

    Thank you to those who read this post and to those who responded. I have to plug (40%) my massive GN2 battery in.

  8. #8
    Administrator Bkdodger's Avatar
    Join Date
    Oct 2012
    Location
    Brooklyn, N.Y.
    Posts
    15,762
    Mentioned
    98 Post(s)
    Tagged
    1 Thread(s)
    Thank you for the follow up @Phil189
    "Nothing great was ever achieved without enthusiasm"

    FOLLOW FORUM RULES HERE!!


Remove Ads

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Search tags for this page

2013 super paid apps for android

,

battery life symantec mobile security

,

keys to unlock norton mobile

,

norton android battery drain

,

norton mobile paid

,

norton mobile security 2013 key

,

norton mobile security battery life

,

norton paid apps

,

norton paid version android

,

samsung galaxy note battery norton

Click on a term to search for related topics.

Tags for this Thread