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Thread: Text Message Alert Stopped Making Sounds

  1. #1
    Junior Member Themecums's Avatar
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    Text Message Alert Stopped Making Sounds

    Hello!

    Not long after I got my Note 2, it started cutting off the sound for text message alerts. It would cut off the sound so you could only hear it for a second or so.

    Now however, it won't make any sound when I receive a text message. I have tried restarting the phone, removing the battery, changing the alert to another sound, etc. nothing works! It will still vibrate.

    Ringtones still work when receiving phone calls. That hasn't been affected thankfully!

    Any help you can provide would be greatly appreciated!

    Tim Mecum

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    Administrator Rayhodge02's Avatar
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    Welcome @Themecums to the forum I have had this issue hopefully somebody will chime in

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    Junior Member sb88's Avatar
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    Yes... I also have encountered this.
    Only, my notification sound cuts off short only with one of my contacts... (my wife's) go figure.
    All other text message notifications work perfectly. It's odd.

    Like you, I've tried all sorts of adjustments (reboot/ battery/ remove contact and then enter again/ set contact with default text notification/ set contact with unique notification).
    Nothing works. It continues to cut short the text notification sound on her texts.

    I'm still searching for a fix- but at least I know I'm not alone.

    sb88

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    Senior Member Miller6386's Avatar
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    In your messages settings turn off or uncheck Delete old messages.... This was a very common issue on the S3 and that is what solved it.. It has to do with the count and how when the phone goes to delete the oldest message as the new one comes in it confuses the app and the new message tone gets shut off.
    YankInDaSouth and sb88 like this.

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    Junior Member sb88's Avatar
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    Quote Originally Posted by Miller6386 View Post
    In your messages settings turn off or uncheck Delete old messages.... This was a very common issue on the S3 and that is what solved it.. It has to do with the count and how when the phone goes to delete the oldest message as the new one comes in it confuses the app and the new message tone gets shut off.
    Bingo!
    That was it! Thanks a ton.

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    Junior Member Themecums's Avatar
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    Quote Originally Posted by Miller6386 View Post
    In your messages settings turn off or uncheck Delete old messages.... This was a very common issue on the S3 and that is what solved it.. It has to do with the count and how when the phone goes to delete the oldest message as the new one comes in it confuses the app and the new message tone gets shut off.
    I tried this and it still doesn't work

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