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Thread: My note 2 is showing black screen instead of the home screen

  1. #1
    Junior Member sharjeeljaved's Avatar
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    My note 2 is showing black screen instead of the home screen

    My note2 is not showing the home screen. this Problem came out of nowhere, at first it started freezing and then when I rebooted it, it started showing this message "unfortunately,the process com. android. phone has stopped." home screen is not showing up nor can I access the dialer or contacts. the only thing I can access is the dropdown menu, from where I used factory reset option couple of times, but after reset the same problem persisted, and the same message pops up at startup. need help in this regard.

  2. #2
    Super Moderator ggrant3876's Avatar
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    Quote Originally Posted by sharjeeljaved View Post
    My note2 is not showing the home screen. this Problem came out of nowhere, at first it started freezing and then when I rebooted it, it started showing this message "unfortunately,the process com. android. phone has stopped." home screen is not showing up nor can I access the dialer or contacts. the only thing I can access is the dropdown menu, from where I used factory reset option couple of times, but after reset the same problem persisted, and the same message pops up at startup. need help in this regard.
    Welcome sharjeeljaved, is your phone stock or rooted? If you've tried a restart and a factory data reset the thing I'm thinking is hardware or possibly a bad app that you might have installed.
    sharjeeljaved likes this.

    Note 3 - DARTHSTALKER NOTE3 ☆ | VERSiON 7
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    Administrator Rayhodge02's Avatar
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    Welcome to the forum are you rooted? or are you stock with this issue
    sharjeeljaved likes this.

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    Junior Member sharjeeljaved's Avatar
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    Thnx for ur reply. Its stock. I bought it sim free.

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    Administrator Bkdodger's Avatar
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    Welcome to the forum.. Sorry to hear it.. I would contact carrier and/or Samsung.. It seems to be hardware related..
    sharjeeljaved likes this.
    "Nothing great was ever achieved without enthusiasm"

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