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Thread: Can Not Get Past Samsung Screen

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    Junior Member q jam's Avatar
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    Can Not Get Past Samsung Screen

    Hi all, i am new to this please help me.
    My phone keeps flashing the samsung start screen. It will not get past this stage. What can i do.
    I have tried a combination of the power, volume and start button. this has resulted in a warning screen for installing a new os. I have not attempted to install an os and i have not attempted to root my phone. How can i get my phone working again. please help as i am lost without my phone. thanks for your help in advance.

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    Administrator Bkdodger's Avatar
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    re: Can Not Get Past Samsung Screen

    Did you get this resolved..
    "Nothing great was ever achieved without enthusiasm"

    FOLLOW FORUM RULES HERE!!


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    Administrator Rayhodge02's Avatar
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    Welcome to the forum battery pull restart to see if it reboots correctly

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    Super Moderator UltraDroid's Avatar
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    Welcome to the forum!



    GSM Galaxy Note 3 (Black) - Straight Stock
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    Administrator smalltowngirl13's Avatar
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    Hello and welcome aboard!

    I hope you were able to get your issue resolved and if not, keep us posted!
    Hakuna Matata

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    Super Moderator Astrix's Avatar
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    re: Can Not Get Past Samsung Screen

    Welcome to the forum
    Seem you stuck in a boot loop.
    1. As Ray say, the try battery pull.
    2. If can't, Boot to recovery: Hold (Power+Home+VoulmeUp) till in recovery mode.
    There will be option to clear cache and factory data reset. Perform both and you will get back to out of the box stage.
    3. If both failed. Go to service center or you can flash official stock firmware manually to refresh the firmware. Note: read understand and ask us if you unsure before you attempt : http://www.note2forum.com/forum/galaxy-note-2-roms/609-stock-rom-tools-drivers-all-galaxy-note-ii.html#post9937

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    Junior Member q jam's Avatar
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    hi sorry for the long wait and thanks for the welcome. I've tried the 3 button and the phone, then the phone refers to installing new operating system with the volume key to opt out or install but no button pressing makes any difference. the phone then goes back to samsung screen. Any more options ? as this does not sound like a common problem. Thanks.

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    Senior Member CynKrzy's Avatar
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    If your phone is stock return it to a VZW corp store and get them to resolve the problem for you.
    If the phone isn't stock then please describe what you've done ? Did you flash the rooted ROM via Odin ? Unlocked the bootloader using one of the exploits? More info will help us figure out what's goin on
    My Wallpaper Gallery - Formatted for the Note II
    http://www.note2forum.com/forum/galaxy-note-2-graphics/2736-my-wallpaper-gallery.html#post35847


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    First you take the test, then you learn the lesson!

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    Administrator Rayhodge02's Avatar
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    re: Can Not Get Past Samsung Screen

    Might want to bring you phone back

  10. #10
    Junior Member q jam's Avatar
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    nothing is braking the loop i will send it back as it is under warranty. if i get any more information I will get back to you. If the phone is repaired should i consider getting ride of it and getting a new one. Thanks for your help.

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