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Thread: sync settings

  1. #1
    Junior Member tut's Avatar
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    sync settings

    Can anyone assist with settings concerning the following concerning sync on Note 3

    the sync between the messages .. one server is not talking to the other.. Check your phone for options about something that reads: leave mail on server

    have not been able to locate this setting about leaving the mail on the server....anyone help? Thanks

  2. #2
    Administrator Bkdodger's Avatar
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    Hello ..what email service are you using ?
    "Nothing great was ever achieved without enthusiasm"

    FOLLOW FORUM RULES HERE!!


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    Junior Member tut's Avatar
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    I'm using outlook have exchange server

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    Administrator Bkdodger's Avatar
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    Hmmm ...let's see what we can come up with and I believe a few here are using Outlook
    "Nothing great was ever achieved without enthusiasm"

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    Senior Member Miller6386's Avatar
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    Can we get a little more info on what the problem is? Almost sounds more like a incoming or outgoing smtp setting........

  6. #6
    Junior Member tut's Avatar
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    Quote Originally Posted by Miller6386 View Post
    Can we get a little more info on what the problem is? Almost sounds more like a incoming or outgoing smtp setting........
    My Note 3 will have showing X number of emails in my email folder but there are all older emails that I have already opened.....have to "flick" upward and then it will open them again and then shows "0" in the email folder. Then a bit later will again show "x" number available which is a repeat of the ones that I have already read.

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    Senior Member Miller6386's Avatar
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    If you log into email via computer do they show as unread or just on the Note 3? Sounds like the server isn't being told they are being read on the phone. More like an email/server issue as opposed to the app/phone

  8. #8
    Junior Member tut's Avatar
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    Quote Originally Posted by Miller6386 View Post
    If you log into email via computer do they show as unread or just on the Note 3? Sounds like the server isn't being told they are being read on the phone. More like an email/server issue as opposed to the app/phone
    no just showing up on the Note 3 as being unread and yes think the issue is the server is not telling them that they have been read so they return....guess need to talk to my "geeks" bout this as getting above my pay grade....

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